SharePoint supports business operations by creating secure, customizable digital spaces for content management, workflow automation, internal collaboration, and scalable governance.

How SharePoint Supports Business Operations

• Content Management
• Knowledge Sharing
• Task Automation
• Internal Communications
• Governance and Sustainability

A successful intranet redesign begins with discovery and ends with a tailored user experience that fits your organization’s needs.

Phase 1: Discovery

We start by auditing your current SharePoint setup, gathering input from key stakeholders, and assessing your business goals and user needs. This helps us determine whether you need a customized intranet site or a modern team site built using SharePoint’s out-of-the-box components.

Phase 2: Content Design & Structure

We define the information architecture, metadata and tagging systems, and content plan. This phase ensures we understand what content will be created, where it will live, and how users will interact with it.

Phase 3: Build, Test & Launch

Depending on the selected approach (custom or modern), we build and deploy the site, train key users, test usability, and prepare for rollout.

Customizing a SharePoint team site gives you flexibility and control—but requires greater investment in planning, development, and governance.

Pros

• Fully branded design tailored to your org
• Custom layouts and workflows
• Integrates tools and automation seamlessly

Cons

• Requires more development time and budget
• Updates and maintenance may need custom support
• More complex governance and documentation

Yes—SharePoint is a powerful platform for knowledge centers when guided by a strategy-first approach.

It starts with purpose

We begin by asking: what’s the purpose of this knowledge center? From there, we define your audiences and what experience they need.

Then comes structure

We map your information architecture and metadata strategy to make content searchable, categorized, and scalable over time. No additional licensing is required—you own your solution.

Next: governance and adoption

We create training and support plans so your center is adopted and sustained long-term.

A team site is for collaboration within a group. A communication site is for broadcasting info across your org.

• Team Site: Private, shared editing, document storage, task tools
• Communication Site: Public-facing, polished layout, ideal for announcements or knowledge sharing

We help you decide based on audience, purpose, and ongoing content needs.

Permissions in SharePoint are managed through groups and roles, allowing you to control who can view, edit, or manage content.

You can assign roles like Visitor (read), Member (edit), or Owner (full control). We help clients define permission structures that scale and stay manageable.

SharePoint sites can support internal campaigns by centralizing resources, offering branded templates, and tracking engagement.

We build communication hubs that make it easy for employees to find what they need and participate in culture-building initiatives.

You can automate tasks like approvals, daily status updates, notifications, and document handling.

For example, we’ve helped clients create workflows to track investigations, notify team members, and navigate review processes—saving hours of manual effort every week.